Privacy policy

Last update 31 December 2022

Introduction

Senna Labs Co., Ltd. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This policy (“Privacy Policy”) explains how we collect, use, share, and otherwise process personal data (either referred to “personal information”) when you visit Senna Labs website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully to learn more about how we collect, use, share and protect the personal data that we obtain from you. You are encouraged to periodically review this privacy policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised privacy policy by your continuous use of the site after the date such revised privacy policy is posted.

Collection of your information

We collect information about site visitors, clients, prospective clients, suppliers and other third parties. The information we may collect on the site includes:

Basic data

Includes name, gender, title, organization, job responsibilities, phone number, mailing address, email address, shipping address and contact details.

Registration data

Includes newsletter requests, event/seminar registrations, subscriptions, downloads, and username/passwords.

Client service data

Includes personal data received from clients in respect of employees, customers or other individuals known to clients, invoicing details, quotation details, payment history, and client feedback.

Marketing data

Includes data about individual participation in conferences and in-person seminars, credentials, associations, product interests, and preferences.

Transaction data

Includes personal data contained in documents, correspondence or other materials provided by or relating to transactions conducted by our clients.

Compliance data

Includes government identifiers, passports or other identification documents, dates of birth, and due diligence data.

Job applicant data

Includes data provided by job applicants or others on our sites or offline in respect of name, email address, phone number, cover letter and resume.

Device data

Includes IP address, unique device identifier (UDID), cookies, data linked to a device, and data about usage of our sites (Usage Data).

We also collect special categories of data including data about racial and ethnic origin, political opinions, religious beliefs and other beliefs of a similar nature, trade union membership, data about sexual life and sexual orientation, health data and data about alleged or proven criminal offenses in each case where permitted by law. There are a number of sources we collect the above personal data, either directly from the data subjects, or from clients and publicly available sources. Where we receive data from its clients about employees, customers or other individuals, the client is responsible for ensuring that any such data is transferred to us in compliance with applicable data protection laws.

We use Google Analytics. More information about how Google Analytics is used by KPMG can be found here: http://www.google.com/analytics/learn/privacy.htmlTo provide web site visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the web site visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the web site itself or to other web analytics services.

Use of personal information

We generally collect only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection. We process personal information, so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions:

Performance of a contract

This is when the processing of your personal information is necessary in order to perform our obligations under a contract.

Legal obligations

This is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency.

Legitimate interests

In order of not outweigh your interests, we will process your personal information which it is in our legitimate interest in running a lawful business to do so for further that business.

Consent

To process some of your personal information, we will ask for specific permission and we will only process in the way you agree with us to do so. You may have the right to withdraw your consent at any time by contacting… (PDPA email)

Accounting and auditor

We share personal information with an accountant and auditor in connection with invoicing and payments.

Mandatory disclosures and legal claims

We share personal information to comply with the tax reporting obligations, comply with any subpoena, court order or other legal process, to comply with a request from our regulators, governmental request or any other legally enforceable demand. We also share Personal Data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.

Online postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Data subject rights

If we process your personal information, you have the following rights:

Right to access

You have the right to access the personal data we process, which you could request and we are obliged to provide you. Before providing the personal data to you, we may require you to for proof of your identity.

Right to rectification

You have the right to request for us to rectify your personal data if the data we hold about you is incorrect or incomplete. Before providing the personal data to you, we may require you to for proof of your identity.

Right to erasure

You have the right to request to delete Personal Data that we process about you, unless we are required to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

Right to restriction

You have the right to request to restrict our processing of your personal data where: - you believe such data to be inaccurate; - our processing is unlawful; or - we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation.

Right to object

Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to the processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.

Right to withdraw

You have the right to withdraw your consent, if you have given us your consent to our processing of your personal data.

Data retention period

We typically retain personal data for as long as it is necessary to fulfill the purposes outlined in the privacy policy or as specified in applicable data retention policy.

Data security

We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us, please be aware that, despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal data.

Changes to this policy

We may modify this privacy policy from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the “updated” date at the top of this page, which you should periodically review.

Cookies policy

Cookies are used with some of the content at this website in order to provide services that are optimally suited to the site user. This allows the site to remember your computer or device information and serves a number of purposes.

What are cookies?

Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized when you return to a website. Cookies are also used to measure online usage, to personalize content based on your usage by your previous browser behavior.

Further information about cookies and how they work is available atAll About Cookies.

How do we use cookies?

We use cookies in order to provide the site, gather information about your usage patterns when you navigate the Sites in order to enhance your personalized experience, and to understand usage patterns to improve our sites, products, and services. In some cases, we require a third party to assist in doing so which may be required IP address and cookies to analyze statistics, link information and process marketing objectives. Below are the categories of cookies collected on our websites:

Necessary Cookies: Necessary cookies are essential in order to enable users to move around the website and use its features, such as accessing secure areas of the website. These cookies are session cookies that are erased when you close your browser.

Cookies Pop up: We use cookies pop up to determine if you have read our cookies consent pop up and to ensure we do not show them to you again when dismissing it.

Although most browsers automatically accept cookies, you can choose whether to accept cookies on cookies’ consent pop up banner or your browser’s settings. If you wish to revoke or delete cookies, you may do so by clearing your browser’s cookies. Please review your internet browser settings to exercise choices you have for certain cookies. If you disable or delete cookies in your Internet browser settings, you might not be able to access or use important functions or features of the site. This policy may be updated from time to time as our services and privacy practice change or as required by law. We will post the updated version on our site. Therefore, we recommend you to be sure that you understand the updated version.

Third-party websites

The site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this privacy policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the site.

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.