Stage 03 · the leap from connected to automated
Auto·mate
Connect systems. Decide on data.
When data has been digitized and the pipes are in place, the next leap is automation — ERP, CRM and finance speak one language, workflows run without handoffs, and every decision draws on live numbers.
You're at this stage
if you've said this.
Ops director
“It's Monday at 9am and I still don't know what we sold over the weekend.”
CFO
“Month-end takes 12 days. I trust the cash position only after week two.”
CEO / GM
“My exec dashboard is a slide deck someone updates every Monday.”
Head of IT
“Every new system adds another pipe. The middleware is held together with tape.”
Sales ops
“Reps re-enter the same customer in three systems. Quotes don't match invoices.”
Five capabilities.
Mix and match.
Most engagements start with integration + one workflow, then expand. We size each capability to what your team actually needs to move from where you are today.
01 · core
System integration
Connect ERP, CRM, finance, e-commerce and ops with a clean middleware layer. Bi-directional sync, conflict resolution, and one source of truth for master data.
02
Workflow & RPA
Replace manual handoffs — approvals, order routing, onboarding — with rule-based workflows and bots for legacy.
03
Live dashboards
Role-based dashboards — exec P&L, ops floor, finance close — on top of your warehouse. Refresh on the schedule the decision needs.
04
API design & governance
Versioned API layer your team and partners build against. Replace fragile point-to-point pipes with a clean contract.
05
Data quality & observability
Schema contracts, freshness monitoring, anomaly detection. So when the dashboard says something, you know whether to trust it.
Tool-agnostic.
We work with what you have.
We're certified on the major platforms but we don't push tools. We pick what fits your stack, team and budget — and we work with what you already have.
ERP & CRM
Systems of record
- SAPS/4HANA
- NetSuiteOracle
- Dynamics 365Microsoft
- Odooopen-source
- SalesforceCRM
- HubSpotCRM
RPA & Workflow
Doing the work
- UiPathRPA
- Power AutomateMicrosoft
- n8nself-host
- ZapierSaaS
- Temporalworkflow
- CamundaBPMN
BI & Analytics
Telling you what to do
- Power BIMicrosoft
- TableauSalesforce
- LookerGoogle
- Metabaseopen-source
- dbtmodelling
- Snowflakewarehouse
APIs & Integration
The connective tissue
- Konggateway
- MuleSoftiPaaS
- WorkatoiPaaS
- Apache Kafkastreaming
- GraphQLfederation
- OpenAPI 3spec
Audit to live
in twelve weeks.
WK 1–3
Discovery
Map systems, score maturity, pick two workflows where automation pays back fastest.
WK 3–5
Architecture
Integration blueprint, data model, API contracts. Tool decisions signed off by all stakeholders.
WK 5–11
Build
Middleware up, first workflow in production, v1 dashboard live. Bi-weekly demos to actual users.
WK 11–13
Pilot
One team runs on the new system for two cycles. Measure cycle time, errors and adoption.
WK 13+
Scale
Roll out with training, runbooks and on-call. Hand off or stay on as managed service.
Three companies.
What Automate looks like at scale.
Publicly reported transformations from companies you know. Different industries, same playbook: connect the systems, automate the workflows, decide on live data.
↑ Hours saved / year
work hours reclaimed across the bank through process automation.
banking · Asia-Pac
● CASE 01 · BANKING
DBS rebuilt itself as a tech company that happens to be a bank.
Starting in 2014, Singapore-headquartered DBS rebuilt its operating model around platform thinking — re-architecting core banking onto cloud, automating 250+ back-office processes, and integrating 30+ markets into one live data layer.
● CASE 02 · RETAIL
Walmart turned the world's largest store footprint into one live data system.
Walmart's Retail Link platform has connected store-level POS, inventory and supplier data for decades — extended over the last 10 years into real-time shelf-to-warehouse visibility and predictive replenishment across 10,000+ suppliers.
↑ Stores connected
stores on one real-time inventory and supply-chain backbone.
retail · global
↑ Orders digital
of US sales placed through digital channels — all on one unified order spine.
restaurants · global
● CASE 03 · RESTAURANTS
Domino's became "a tech company that happens to sell pizza."
From 2008 onwards, Domino's rebuilt its ordering, kitchen and delivery flow as one integrated platform — 17+ ordering channels (app, web, voice, smart devices) all feeding one system, with real-time tracking from kitchen to doorstep.
/ 06 — Next step
Find out where you
actually are on the ladder. Then move.
A 25-question self-assessment scores your operations across data, integration and decisioning. You get a maturity report in your inbox. No sales call required.