Discovery phase
Stakeholder
interviews
Conversations with key decision-makers to understand business goals, vision, challenges and expectations. This helps align the product direction with real business objectives.
Purpose & value
Every successful project starts with listening. Stakeholder interviews help us understand what matters most—your goals, challenges and expectations. We speak directly with the people who make decisions to uncover insights that shape the entire direction of the project. This ensures everyone is aligned from the start and helps avoid costly misunderstandings later.
By the end of this step, we’ll have a clear understanding of :
1. Business goals and success criteria
2. Key challenges and constraints
3. Stakeholder expectations and concerns
By the end of this step, we’ll have a clear understanding of :
1. Business goals and success criteria
2. Key challenges and constraints
3. Stakeholder expectations and concerns
When to use
Our process
01Identify key stakeholders
02Prepare interview questions tailored to your business
03Conduct interviews (remote or on-site)
04Summarize key findings
05Share insights with our internal team to guide the next phase
Who’s involved
Project managerStakeholdersDesigner or Quality assurance (QA) team
Deliverables
Stakeholder summary reportProject alignment document
Case study
In the Easy Money project, stakeholder interviews helped us uncover pain points in their internal approval workflows and clarify what each department needed from the system. These conversations gave us the foundation to design a solution that fit the real business context.
Related services
Business process analysis
A review of current workflows and systems to understand how the business operates and where improvements can make processes more efficient and scalable.
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Requirement workshops
Collaborative sessions with the client to define clear goals, features, user roles and expectations, creating alignment early on.
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Functional specification
A clear, detailed document outlining how the system works—including inputs, outputs, behaviors and rules.
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