Discovery phase
Business
process analysis
A review of current workflows and systems to understand how the business operates and where improvements can make processes more efficient and scalable.
Purpose & value
We analyze your current workflows to see where software can make your operations faster, simpler and less manual. By mapping how your processes work today, we uncover gaps, delays and inefficiencies—then help you redesign them for better performance.
When to use
Our process
01Identify key business workflows
02Interview the people involved in each step
03Map out how things currently work
04Find bottlenecks, handoff issues and manual pain points
05Suggest practical improvements or automation opportunities
Who’s involved
Project managerClient-side operations leadsDesignerDevelopers
Deliverables
Process maps (Visual workflow diagrams)Pain point analysis and improvement suggestions
Case study
We worked with Bridgestone to analyze part of their production line. By mapping out each step in the process, we identified delays and manual handoffs that slowed down operations. Our findings helped them design a digital system to streamline tasks, improve tracking and reduce wasted time on the factory floor.
Related services
Stakeholder Interviews
Conversations with key decision-makers to understand business goals, vision, challenges and expectations. This helps align the product direction with real business objectives.
See what's inside
Functional specification
A clear, detailed document outlining how the system works—including inputs, outputs, behaviors and rules.
See what's inside
Operations automation tools
Internal software to automate repetitive manual tasks, freeing teams to focus on strategic work.
See what's inside