Software Testing & QA Trends for 2020 and the Next Decade

By Roy on 22 Jun 2020

in 2020 QA and software testing will face a challenging business environment. Here are 5 Software Testing trends that will impact the industry in 2020 and the next decade. Consider incorporating each of them into your QA strategy for 2020.


1. Customer-Centric QA

Companies are committing to listening to their customers. Openness and transparency are key in a world where consumers are becoming increasingly suspicious of how tech companies treat their data

“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.”

Peter Drucker


2. Exploratory Testing in an Increasingly Automated World

In 2019, more organizations turned to automated testing in an attempt to speed up their release velocity. The goal is to move towards an entirely self-sustaining system that can execute, self-heal, create and explore, leaving dev teams to focus on building out the product. However, current technical limitations prevent this from happening.
To build an automated solution, testing needs to be broken down into subproblems for your solution to address. And the more flexible and adaptable your solution is, the more subproblems it needs to be able to handle. It is for this reason that we still need humans in 2020, as tempting as it may be to try and automate everything.

3. Preparing Your Software for Emerging Markets

The internet continues to grow rapidly, closing gaps in global coverage and connecting more devices than ever. Companies like Elon Musk’s SpaceX are now racing to get the second half online with projects like Starlink, which aims to launch 30,000 small satellites into a lower orbit, providing all four corners of the globe with a high-speed internet connection.
These projects will provide developing countries with an affordable connection for the first time.
People whose online presence is currently under-represented will have the opportunity to create websites and build apps, introducing their unique language and cultural differences to the connected world. Our software must be prepared for this revolution.

4. Leading Quality

Engineering and quality leaders do a good job of telling a technical story, such as explaining the testing activities and how they plan to optimize the development process. Unfortunately, most miss the other side of the story, the part that clearly shows how the work they do adds value to their customers and contributes towards business growth. In order to be a great leader, It’s important to understand and convey how these two factors relate to quality.
Our collective expectations of quality and tolerance of issues have shifted over time. The same can be said for our customers. Their expectations never remain the same, their needs are forever growing. They will always want something better than they have today.

5. 5G - Testing for the Next Generation of Network

The decade of 5G has arrived, with 2020 continuing 2019’s very early adoption phase. Due to this broad range of use cases, testing 5G networks will be incredibly complex. Companies will need to evolve their traditional testing methodologies and come up with new testing and assurance techniques. Those who don’t will leave themselves open to the competition.

Reference : Globalapptesting
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